Support
Get in touch with us. We'll reply before your racket slips out of your hand. (But first, take a look at the FAQs below—your answer might already be there.)
head office
Via Cusi 4, 20142 Milan, VAT 08264940969
Via Cusi 4, 20142 Milan, VAT 08264940969
We'll get back to you within 24 hours
SHIPPING
ORDERS ARE PROCESSED WITHIN 24 BUSINESS HOURS AND DELIVERED IN ITALY WITHIN 2–5 DAYS.
YES, QOIO SHIPS ALL ACROSS EUROPE. IF YOU HAVE ANY QUESTIONS ABOUT YOUR DESTINATION, FEEL FREE TO CONTACT US TO CONFIRM.
YES, SHIPPING IS FREE!
OF COURSE! ONCE YOUR ORDER IS SHIPPED, YOU’LL RECEIVE AN EMAIL WITH A TRACKING LINK.
Hello there! Just testing things out.
ORDERS ARE PROCESSED WITHIN 24 BUSINESS HOURS AND DELIVERED IN ITALY WITHIN 2–5 DAYS.
YES, QOIO SHIPS ALL ACROSS EUROPE. IF YOU HAVE ANY QUESTIONS ABOUT YOUR DESTINATION, FEEL FREE TO CONTACT US TO CONFIRM.
YES, SHIPPING IS FREE!
OF COURSE! ONCE YOUR ORDER IS SHIPPED, YOU’LL RECEIVE AN EMAIL WITH A TRACKING LINK.
Hello there! Just testing things out.
ORDERS ARE PROCESSED WITHIN 24 BUSINESS HOURS AND DELIVERED IN ITALY WITHIN 2–5 DAYS.
YES, QOIO SHIPS ALL ACROSS EUROPE. IF YOU HAVE ANY QUESTIONS ABOUT YOUR DESTINATION, FEEL FREE TO CONTACT US TO CONFIRM.
YES, SHIPPING IS FREE!
OF COURSE! ONCE YOUR ORDER IS SHIPPED, YOU’LL RECEIVE AN EMAIL WITH A TRACKING LINK.
Hello there! Just testing things out.
Returns & Refunds
YOU CAN RETURN A PRODUCT WITHIN 14 DAYS OF DELIVERY, AS LONG AS IT’S IN ITS ORIGINAL CONDITION AND HASN’T BEEN WORN. THE RETURN SHIPPING COST IS THE RESPONSIBILITY OF THE CUSTOMER.
GET IN TOUCH WITH OUR TEAM VIA EMAIL OR FILL OUT THE RETURN FORM ON OUR WEBSITE. WE’LL GUIDE YOU THROUGH THE PROCESS.
SHIPPING COSTS ARE THE USER’S RESPONSIBILITY.
REFUNDS ARE PROCESSED WITHIN 7–10 BUSINESS DAYS AFTER RECEIVING THE RETURNED PRODUCT.
PRODUCTS MUST BE RETURNED IN THEIR ORIGINAL PACKAGING, UNUSED, AND ACCOMPANIED BY ALL INCLUDED ACCESSORIES.
YOU CAN RETURN A PRODUCT WITHIN 14 DAYS OF DELIVERY, AS LONG AS IT’S IN ITS ORIGINAL CONDITION AND HASN’T BEEN WORN. THE RETURN SHIPPING COST IS THE RESPONSIBILITY OF THE CUSTOMER.
GET IN TOUCH WITH OUR TEAM VIA EMAIL OR FILL OUT THE RETURN FORM ON OUR WEBSITE. WE’LL GUIDE YOU THROUGH THE PROCESS.
SHIPPING COSTS ARE THE USER’S RESPONSIBILITY.
REFUNDS ARE PROCESSED WITHIN 7–10 BUSINESS DAYS AFTER RECEIVING THE RETURNED PRODUCT.
PRODUCTS MUST BE RETURNED IN THEIR ORIGINAL PACKAGING, UNUSED, AND ACCOMPANIED BY ALL INCLUDED ACCESSORIES.
YOU CAN RETURN A PRODUCT WITHIN 14 DAYS OF DELIVERY, AS LONG AS IT’S IN ITS ORIGINAL CONDITION AND HASN’T BEEN WORN. THE RETURN SHIPPING COST IS THE RESPONSIBILITY OF THE CUSTOMER.
GET IN TOUCH WITH OUR TEAM VIA EMAIL OR FILL OUT THE RETURN FORM ON OUR WEBSITE. WE’LL GUIDE YOU THROUGH THE PROCESS.
SHIPPING COSTS ARE THE USER’S RESPONSIBILITY.
REFUNDS ARE PROCESSED WITHIN 7–10 BUSINESS DAYS AFTER RECEIVING THE RETURNED PRODUCT.
PRODUCTS MUST BE RETURNED IN THEIR ORIGINAL PACKAGING, UNUSED, AND ACCOMPANIED BY ALL INCLUDED ACCESSORIES.
QOIO FOR RETAILERS / STORES / SPORTS CENTERS
SHOPS, SPORTS CENTERS, AND BUSINESSES RELATED TO PADEL CAN TEAM UP WITH US.
• EXCLUSIVE PRICES. • SNEAK PEEKS AT NEW PRODUCTS. • DEDICATED MARKETING MATERIALS.
FILL OUT THE FORM ON OUR WEBSITE WITH DETAILS ABOUT YOUR BUSINESS. WE'LL GET BACK TO YOU QUICKLY.
ABSOLUTELY, YOU’LL BE INFORMED OF THE MINIMUMS ACCORDING TO THE SPECIFIC SITUATION.
YES, WE PROVIDE DIGITAL MATERIALS, PRODUCT GUIDES, AND CONSULTING SERVICES TO HELP MAXIMIZE YOUR SALES.
SHOPS, SPORTS CENTERS, AND BUSINESSES RELATED TO PADEL CAN TEAM UP WITH US.
• EXCLUSIVE PRICES. • SNEAK PEEKS AT NEW PRODUCTS. • DEDICATED MARKETING MATERIALS.
FILL OUT THE FORM ON OUR WEBSITE WITH DETAILS ABOUT YOUR BUSINESS. WE'LL GET BACK TO YOU QUICKLY.
ABSOLUTELY, YOU’LL BE INFORMED OF THE MINIMUMS ACCORDING TO THE SPECIFIC SITUATION.
YES, WE PROVIDE DIGITAL MATERIALS, PRODUCT GUIDES, AND CONSULTING SERVICES TO HELP MAXIMIZE YOUR SALES.
SHOPS, SPORTS CENTERS, AND BUSINESSES RELATED TO PADEL CAN TEAM UP WITH US.
• EXCLUSIVE PRICES. • SNEAK PEEKS AT NEW PRODUCTS. • DEDICATED MARKETING MATERIALS.
FILL OUT THE FORM ON OUR WEBSITE WITH DETAILS ABOUT YOUR BUSINESS. WE'LL GET BACK TO YOU QUICKLY.
ABSOLUTELY, YOU’LL BE INFORMED OF THE MINIMUMS ACCORDING TO THE SPECIFIC SITUATION.
YES, WE PROVIDE DIGITAL MATERIALS, PRODUCT GUIDES, AND CONSULTING SERVICES TO HELP MAXIMIZE YOUR SALES.
COMPROMISES EXIST,
JUST NOT HERE
GET READY TO IMPROVE YOUR GAME FOREVER. ONCE YOU TRY QOIO, YOU WON'T GO BACK.